Chapter 1 Business Trips商務出行

Unit 1 Traffic交通

Unit 2 Bank銀行

Unit 3 Customs海關

Unit 4 Hotel賓館

Unit 5 Touring and Shopping旅游和購物

Chapter 2 Business Activities商務活動

Unit 1 Business Phone電話

Unit 2 Reception接待

Unit 3 Visiting參觀

Unit 4 Meeting會議

Unit 5 Product Launch新產(chǎn)品發(fā)布會

Unit 6 Making a Product Presentation產(chǎn)品簡報

Unit 7 Describing Products產(chǎn)品描述

Unit 8 Trade Show參加商展

Unit 9 Market Research市場調(diào)研

Unit 10 Product Promotion產(chǎn)品推銷

Unit 11 Placing an Order訂貨

Unit 12 Dispute Settlement爭端解決

Unit 13 Goods Returned and Replacing Goods退貨換貨

Unit 14 After-sale Service售后服務

Chapter 3 Business Negotiations商務談判

Unit 1 Price Negotiation價格談判

Unit 2 Business Talk業(yè)務接洽

Unit 3 Agency代理

Unit 4 Commission and Discount傭金和折扣

Unit 5 Bid and Tender招標和投標

Unit 6 Technology Transfer技術轉(zhuǎn)讓

Unit 7 Compensation Trade補償貿(mào)易

Chapter 4 Other Relevant Knowledge商務相關知識

Unit 1 Interview面試

Unit 2 Staff公司員工

Unit 3 Corporate Culture公司文化

Unit 4 Corporate Training公司培訓

Unit 5 Business Environment商務環(huán)境

Unit 6 Business Etiquette商務禮儀

Unit 7 E-business電子商務

Unit 8 Trade Mark and Patent商標與專利

Unit 9 Joint Venture中外合資企業(yè)

Unit 10 Culture and International Business文化與國際商務