Chapter l Brief Introduction to International Business Practice

I．Introduction

II．Business Preparatory W0rk

III．Business Negotiation

IV．The Pefformance ofan Export Contract

V． The Performance ofan Import Contract

Notes and Exercises

Chapter 2 Business Letterwriting

I．Introduction

II．Principles ofGood Communication

III．Format and Structure ofthe Business Letter

IV．Envelope Addressing

Notes and Exercises

Chapter 3 Establishing Business Relations

I．Introduction

II．Sample Letters

III．Situational Conversations

Notes and Exercises

Chapter 4 Inquiries．Offers and Counteroffers

I．Introduction

II．Sample Letters

III．Situational Converstions

Notes and Exercises

Chapter 5 Acceptance and Order

I．Introduction

II．Sample Letters

III．Situational Conversations

Notes and Exercises

Chapter 6 Conclusion of Business

I．Introduction

II．Sample Letters

III．Situafional Conversations

Notes and Exercises

Chapter 7 Terms of Payment

I．Introduction

11．Sample Letters

Ili．Situational Conversations

Notes and Exercises

Chapter 8 Establishment of and Amendment to L/C

I．Introduction

11．Sample Letters

III．Situational Conversations

Notes and Exercises

Chapter 9 Shipment

I．Introduction

11．Sample Letters

IlI．Situational Conversations

Notes andExercises

Chapter 10 Commodity Inspection and Insorance

I．Introduction．

II．Sample Letters

III．Situational Conversations

Notes and Exercises

Chapter 11 Complaints．Claims and Arbitration

I．Introduction．

II．Sample Letters

III．Situational Conversations

Notes and Exercises

Chapter 12 Some Other Modes of Trade and Economic Actirifles

I．Introduction

II．Sample Letters

III．Situational Conversations

Notes and Exercises

Appendix l Commonlyused Business Terms(常用貿(mào)易術語)

Appendix 2 Documents Samples(各類單證樣張)

Key to the Exercises

References